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Prokofy Neva, NEVAH AGAIN!

A Tale of "Home LAGGY Home"
and Prokofy Neva's Anger Management Issues

Favorite FashQuote of Prokofy Neva: "my customers and readers will learn about your idiotic empty-headed fashion idiocy : )"

A patient tenant waits eight laggy days...sure, you allow a few days for Linden Lab's little idiosyncrasies, and then a few more days for good-natured benefit of the doubt. Howevah, aftah eight days of being stuck in Ravenglass Rental Winnipeg quicksand, and having to teleport elsewhere (like shopping WOOT!) to alleviate the lag, it's becoming a bothah (as Pooh would quip). The final test was Calla's weekend hair hunt with a full sim! (I know, I tried to teleport someone! It was awesome! *satisfied smile*) I was not unduly laggy in Callatropia, moved freely, enjoyed my hair hunt happiness.

Finally, today I arrive in-world, greeted by RavenLAG. I politely message Prokofy Neva for assistance. I was kind, I'm a real life business owner, I know how to handle these issues. I informed Prokofy of my lag issues, wondered if the rotating rental signs near my home could be moved in favor of a less lag-inducing alternative.

It was a friendly request, but Prokofy (is it coinkidink that her name is so like PROVOKify? *grins*) has taken great liberty to slander and misquote me on her blog, Second Thoughts. I was never rude, as she states about the initial conversation, and as evidenced by the actual (partial) conversation that she pasted into her post. I'm not worried about Prokofy's slander--those who know my character will know the truth. The best proof is watching Prokofy go OFF on me and say I'm a LIAR because I have a complaint about her sim's lag?!? (That's pure comedy!) Doesn't she know I have bettah things to do than request help with RavenLAG? Like shopping! *giggles*

I continued being nice after she berated me (prior to the quote listed on her site.) I thought it was over at this point (here's me...resigned to RavenLAG):
[17:00] Loren Fitzgerald: Thanks for looking into it Prokofy. ;o) [17:00] Second Life: User not online - message will be stored and delivered later. [17:00] Loren Fitzgerald: Oddly enough I don't lag shopping, but I do every single day at our house now. Perhaps it's just a signal that it's time to buy land. Thanks for the assistance. ;o)
But it wasn't over by a long shot. (Feel free to read the partially-quoted conversation on Prokofy's blog.) Essential details following:

[17:05] Prokofy Neva: buying land will not change things for you, Loren, the problem could well be on your own side, there's nothing magically conferred to you buy buying a deed on an island or buying mainland. I would suggest you go up north to the newest sims with nothing on them, or go to, say, Ravenglass Realm, one of our class five island sims, and see if you have the same problems on sims like that, before buying!
[17:06] Loren Fitzgerald: no, i only lag in your sim
[17:06] Loren Fitzgerald: sorry
[17:06] Loren Fitzgerald: home is it
[17:06] Loren Fitzgerald: i went to a packed sim this weekend
[17:06] Prokofy Neva: well that's your own subjective experience, and I can't change that for you
[17:06] Loren Fitzgerald: less lag than winnepeg
[17:06] Prokofy Neva: it's not something to do with the sim itself, there is no "lag in Winnipeg" I had Lindens check it
[17:07] Loren Fitzgerald: every single day, i live it
[17:07] Prokofy Neva: Loren, I realize these ideas are very deepseated, but I can send you the chat log with the Lindens
[17:07] Loren Fitzgerald: you can disagree, that's your opinion
[17:07] Loren Fitzgerald: i don't complain about NOTHING
[17:07] Prokofy Neva: it's not about disagreement, it's about presenting you with the facts from the Lindens
[17:07] Loren Fitzgerald: i'm not a complainer
[17:07] Prokofy Neva: and from other fellow tenants
[17:07] Loren Fitzgerald: i have a justified problem
[17:07] Prokofy Neva: it's your right to press refund for any reason if you aren't happy
[17:07] Prokofy Neva: but I'm trying to explain to you: your lag is not on this sim
[17:07] Loren Fitzgerald: and when i lag less in Calla weekend treasure hunt full sim
[17:07] Loren Fitzgerald: there's a problem
[17:08] Prokofy Neva: otherwise I'd feel it, other tenants would feel it
[17:08] Loren Fitzgerald: okay, it's just me
[17:08] Loren Fitzgerald: np
[17:08] Loren Fitzgerald: lol
[17:08] Loren Fitzgerald: i'll buy some less laggy land
[17:08] Loren Fitzgerald: np
[17:08] Prokofy Neva: there is no such thing as "less laggy land" Loren
[17:08] Prokofy Neva: don't be silly
[17:08] Loren Fitzgerald: yep there is
[17:08] Loren Fitzgerald: every other sim i frequent
[17:08] Loren Fitzgerald: less laggy than my current home
[17:08] Loren Fitzgerald: sadly
[17:09] Prokofy Neva: then...why does no one else on this sim have this problem?
[17:09] Prokofy Neva: try to grasp that
[17:09] Prokofy Neva: it's not "laggy" except for you
[17:09] Loren Fitzgerald: idk, i gave it 8 days
[17:09] Loren Fitzgerald: hoping it would get better
[17:09] Loren Fitzgerald: then i asked for help
[17:09] Prokofy Neva: ok, Loren, press refund, I've done would I could for you, bye
[17:09] Loren Fitzgerald: apparently that was my problem lol
[17:09] Prokofy Neva: I helped you, no need to be nasty about it
[17:09] Loren Fitzgerald: you're the one being nasty here
[17:09] Loren Fitzgerald: i was nice
[17:09] Prokofy Neva: seriously, no one ties you to something you are not happy in
[17:09] Loren Fitzgerald: you press issues
[17:10] Loren Fitzgerald: it's ridiculous
[17:10] Loren Fitzgerald: i know what i experience there
[17:10] Loren Fitzgerald: i WISH i didn't
[17:10] Prokofy Neva: I press the issue because you claim that my sim is laggy, like it's some deliberate fault of mine or the sim
[17:10] Prokofy Neva: and when I have false reports like that, I address them
[17:10] Loren Fitzgerald: i'm not saying it's your deliberate fault
[17:10] Loren Fitzgerald: wow
[17:10] Prokofy Neva: move along if you aren't happy for any reason, Loren bye
[17:10] Loren Fitzgerald: you're a jumper
[17:10] Loren Fitzgerald: i'll happily move, Prok
[17:10] Loren Fitzgerald: hope never to deal w/u again
[17:11] Prokofy Neva: yeah, that's mutual : )
[17:11] Prokofy Neva: I like people who tell the truth, for one, and don't lie
[17:11] Prokofy Neva: : )
[17:11] Loren Fitzgerald: lmao just cos your sim is laggy i'm a liar? funny
[17:11] Prokofy Neva: especialy after I spend an hour checking a sim and even rousting up Lindens, just in case they are realyl having an issue
[17:11] Prokofy Neva: yes
[17:11] Prokofy Neva: because you're claiming it is laggy, when it is not, not for me, not for 20 other people on it, not for Lindens, who in fact reset sims that have lag
[17:12] Loren Fitzgerald: you're a real piece of work, like i need to use my time iming ppl when i should have a non-laggy experience in my home
[17:12] Prokofy Neva: so....that means it is your problem, and you will take it with you
[17:12] Prokofy Neva: have fun!
[17:12] Prokofy Neva: good luck finding lag-free sims when the problem may be inside you
[17:12] Prokofy Neva: bye!
[17:12] Loren Fitzgerald: yeah, you're a problem. there's the biggest issue of all, anger management of Prokofy. WOW way to run a business, NOT
[17:12] Loren Fitzgerald: and i have a blog, good idea to piss off a blogger
[17:13] Prokofy Neva: hehehe I am not angry, I'm waiting on a customer who is unreasonably entitlement happy
[17:13] Prokofy Neva: um, welcmoe to my blog baby : )
[17:13] Loren Fitzgerald: great customer service, Prok, i'll be letting fashion planet/world readers know about your idea of customer service.
[17:19] Prokofy Neva: Please do! meanwhile my customers and readers will learn about your idiotic empty-headed fashion idiocy : )

[17:20] Loren Fitzgerald: fan it, Prok, i'm going to quote you on that.

That little nasty exchange ovah, I'll continue with my "empty-headed fashion idiocy," happily homeless (until I find another sim which doesn't LAG!). I'm sure we've all experienced the horse's hiney of customer DISservice, thankfully, our many designer's, rental agents, and store owners are NORMALLY absolutely FABULOUS on customer service. I tip my idiotic fashion head to all who handle customer service issues with grace! *fashHUGS (Gawd, I need a group fashHUG!)*

Prokofy is the biggest whiner I've ever had to deal with, when she was a renter over on Block Island. I wouldn't want to deal with her attitude and you are better off being somewhere else. And there are a lot of places on SL to rent.

First off, this is a stupid thing to be arguing about. Lag is different for everyone according to their connection speed and what kind of computer they run. The lag might even be serverside, in which case, it's not the landlord's issue but Linden Lab's, however, the landlord can *contact* LL (Prok has enough contacts) and attempt to fix it.

Secondly, Prok is batshit crazy. Arguing with her is like yelling at a parrot.

BLAME THE USER BLAME THE USER. Funny how she does that, yet she thinks all the geek smarmy fanboys do the same thing. How she detests it when it happens to her...but it's ok to do to you.

no need to say my name- it's obvious.

Loren,
I've had the unhappy experience of renting with Prokofy Neva once. Once and never more! That creature is pure rudeness and provides no help service whatsoever. Please go live somewhere else! I cannot believe she still has customers!

Thanks Myllie! Yes, she's a bit shocking to deal with, and a bit paranoid/defensive about her sim lag. LOL Oh well, laughing it off...and moving to another sim. ;o) I've rented in a lot of sims, never had anything like that happen. I pity her tenants. Next post, fashTastic and fun! Promise! xoxox Loren

Oh, I rented from Ravenglass a while back, it was vile. The place itself was lovely, I was quite enchanted by it, but whenever I had issues, which I did a few times, Prokofy was minimally helpful. I was /fairly/ new at the time and was no expert in things related to housing, and she treated me like that was entirely my fault for being stupid, or something, and yeah, the lag, oh GOD the lag. Plus, that cow clearly has no sense of humour, and because of it we got several rather annoying griefer attacks on the land. Blaaah.

Well I have never had the displeasure of renting from someone like Prokofy, the homes I have rented the "landlords" have always dealt with my problems straight away and withouth argument. Honestly I am suprised she actually has any tennants if that is her tude! Heck skin tell her to take a running jump I would rather live in a cardboard box than have to deal with that crap.. and for the record I visited your house on several occassions and everytime i did i had to stand/sit still and cam the place cause i couldnt move straight for toffee!

Anyone who has admin a sim for five minutes knows rotations scripts, visitor counters, security orbs, all that crap will turn your sim into syrup. Sorry you had such a bad experience, she's way down the river of denial. I'm glad I don't treat my tenants like that.

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